All Systems Operational

WIIT Customer Portals Operational
WIIT Helpdesk Portal Operational
WIIT VMware Operational
WIIT VMware Operational
WIIT VMware Network Operational
WIIT VMware Storage Operational
WIIT VMware Internet Connectivity Operational
WIIT GKS (Kubernetes) Operational
WIIT GKS Network Operational
WIIT GKS Storage Operational
WIIT GKS Portal Operational
WIIT Remote Desktop (vOffice) Operational
WIIT Microsoft Remote Desktop Operational
WIIT Elastic Cloud Enterprise Operational
WIIT ECE Service Endpoints Operational
WIIT ECE Compute Service Operational
WIIT ECE Storage Service Operational
de-west-01 OpenStack Services Operational
WIIT Network Service Operational
OpenStack Storage (S3 /Swift) Operational
OpenStack Loadbalancer as a Service Operational
OpenStack DNS as a Service Operational
OpenStack Internet Connectivity Operational
OpenStack Availability Zone Connectivity Operational
OpenStack VPN as a Service Operational
de-west-01 OpenStack APIs Operational
OpenStack API - Identity (Keystone API) Operational
OpenStack API - Image Service (Glance API) Operational
OpenStack API - Compute (Nova API) Operational
OpenStack API - Block Storage (Cinder API) Operational
OpenStack API - Networking (Neutron API) Operational
OpenStack API - LBaaS (Octavia API) Operational
OpenStack API - DNSaaS (Designate API) Operational
de-west-01 OpenStack AZ1 Operational
OpenStack Compute Service AZ1 Operational
OpenStack Block Storage AZ1 Operational
OpenStack Networking AZ1 Operational
de-west-01 OpenStack AZ2 Operational
OpenStack Compute Service AZ2 Operational
OpenStack Block Storage AZ2 Operational
OpenStack Networking AZ2 Operational
de-west-01 OpenStack AZ3 Operational
OpenStack Compute Service AZ3 Operational
OpenStack Block Storage AZ3 Operational
OpenStack Networking AZ3 Operational
de-west-01 OpenStack SZ1 Operational
OpenStack Compute Service SZ1 Operational
OpenStack Block Storage SZ1 Operational
OpenStack Networking SZ1 Operational
ch-north-01 OpenStack Services Operational
WIIT Network Service Operational
OpenStack Storage (S3 /Swift) Operational
OpenStack Loadbalancer as a Service Operational
OpenStack DNS as a Service Operational
OpenStack Internet Connectivity Operational
OpenStack Availability Zone Connectivity Operational
OpenStack VPN as a Service Operational
ch-north-01 OpenStack APIs Operational
OpenStack API - Identity (Keystone API) Operational
OpenStack API - Image Service (Glance API) Operational
OpenStack API - Compute (Nova API) Operational
OpenStack API - Block Storage (Cinder API) Operational
OpenStack API - Networking (Neutron API) Operational
OpenStack API - LBaaS (Octavia API) Operational
OpenStack API - DNSaaS (Designate API) Operational
ch-north-01 OpenStack AZ1 Operational
OpenStack Compute Service AZ1 Operational
OpenStack Block Storage AZ1 Operational
OpenStack Networking AZ1 Operational
ch-north-01 OpenStack AZ2 Operational
OpenStack Compute Service AZ2 Operational
OpenStack Block Storage AZ2 Operational
OpenStack Networking AZ2 Operational
ch-north-01 OpenStack AZ3 Operational
OpenStack Compute Service AZ3 Operational
OpenStack Block Storage AZ3 Operational
OpenStack Networking AZ3 Operational
ch-north-01 OpenStack SZ1 Operational
OpenStack Compute Service SZ1 Operational
OpenStack Block Storage SZ1 Operational
OpenStack Networking SZ1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[de-west-01] Neutron Major Version Upgrade Nov 17, 2026 11:00-16:00 CET

Description:
We will perform a major system upgrade on the OpenStack Networking Service (Neutron) in the de-west-01 Region.

Impact:
No downtime is expected during the upgrade.
Network connectivity remains available throughout the upgrade window.
Posted on Nov 02, 2026 - 14:36 CET

[ch-north-01] Designate Major Version Upgrade Nov 24, 2026 11:00-13:00 CET

We will perform a major system upgrade on the OpenStack DNSaaS Service (Designate API) in the ch-north-01 Region.

Impact:
No downtime is expected during the upgrade.
Network connectivity remains available throughout the upgrade window.
Posted on Nov 10, 2026 - 10:29 CET

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

[ch-north-01] Neutron Major Version Upgrade
Completed - The scheduled maintenance has been completed.
Nov 10, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:00 CET
Update - Update:
Due to ongoing patching measures to fix CVE-2026-99999 this maintenance has been rescheduled.
Oct 26, 14:34 CET
Scheduled - Description:
We will perform a major system upgrade on the OpenStack Networking Service (Neutron) in the ch-north-01 Region.

Impact:
No downtime is expected during the upgrade.
Network connectivity remains available throughout the upgrade window.
Oct 20, 10:28 CEST

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

[de-west-01] SZ1 & S3 Ceph Storage Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 10:00 CET
Scheduled - Description:
We will perform a minor upgrade on the Ceph storage cluster in the
SZ1 Availability Zone of the de-west-01 region.

Our last upgrade introduced a stricter validation for RGW Sigv4 headers.
We then disabled the additional header validation as customers reported issues where they got a 403 as a response on S3 requests.

This upgrade includes a bugfix for S3 and x-amz-content-sha256 is not required in signed headers after the fix is applied.
After the upgrade is completed we will re-enable the strict header validation that we disabled in https://status.wiit-cloud.io/incidents/8vyxfc70fg75 as a temporary workaround.

Impact:
- No impact is expected while the individual OSD nodes are upgraded sequentially.
- Towards the end of the maintenance window, the Ceph RGW component
serving the S3 and Swift services will be restarted. Clients may
experience brief connection resets during this phase.

Required Action:
No action is required. We recommend ensuring your applications are
configured to handle transient connection errors with automatic retries.

We apologize for any inconvenience this may cause.
Oct 22, 13:39 CEST

Nov 4, 2026

[de-west-01] Nova Major Version Upgrade
Completed - The scheduled maintenance has been completed.
Nov 4, 12:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:00 CET
Update - Update:
Due to ongoing patching measures to fix CVE-2026-99999 this maintenance has been rescheduled.
Oct 26, 14:32 CET
Scheduled - Description:
We will perform a major system upgrade on the OpenStack Compute Service (Nova) in the de-west-01 Region.

Impact:
No downtime is expected during the upgrade.
Compute operations remain available throughout the upgrade window.
Sep 29, 09:57 CEST

Nov 3, 2026

[de-west-01] Nova Major Version Upgrade
Completed - The scheduled maintenance has been completed.
Nov 3, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 10:00 CET
Update - Update:
Due to ongoing patching measures to fix CVE-2026-99999 this maintenance has been rescheduled.
Oct 26, 14:30 CET
Scheduled - Description:
We will perform a major system upgrade on the OpenStack Compute Service (Nova) in the de-west-01 Region.

Impact:
No downtime is expected during the upgrade.
Compute operations remain available throughout the upgrade window.
Sep 29, 09:56 CEST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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